Recently a client of mine hired a search engine optimization (SEO) company to help get their site optimized for search engines. What blows me away is that sometimes practices that may help in ranking a little bit blow the crud out of usability. One recommendation the company made was to use images and [...]

How many times have you had to click some checkbox somewhere that confirms that you agree to the end user license agreement (EULA)? Well, Sony, in an act of sheer brilliance has done something that I hope evey single software vendor will do:
They’ve turned the ‘Next’ button into the Agree button.
Witness the screen shot [...]